215.364.7764 | info@timepieceperfection.com

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Return Policy

 
 

To ensure 100% customer satisfaction, Timepiece Perfection offers a 14 day return period from the date of delivery if the item is not as described and in the same condition.

The buyer is responsible for inspecting the watch to confirm correct brand/model/color and in correct working condition before wearing, sizing or removing any plastic or tags.

 

Terms and Conditions:

  • Returns are only valid if item is not as described
  • All returns must have a return authorization number assigned by Timepiece Perfection before returning the watch. Packages without RA numbers will be refused!
  • All items must be returned in unworn condition with original packaging, instructions, manufacturer plastics & tags intact and un-removed. Watch must not show any signs of wear.
  • Buyer must obtain RA# within 14 days of delivery date.
  • Once the buyer receives RA# the item must be received back to Timepiece Perfection within 7 days.
  • Return credit will be issued in the same form as original payment.
  • All returns will be credited less true shipping cost.
  • International sales are considered special order and cannot be returned. Pre-owned watches are also non-refundable unless our description was not accurate, (It is at our sole discretion to determine the accuracy).
  • Returns must be shipped via insured and traceable source. If a loss occurs before Timepiece Perfection signs for the package, the buyer is liable. If item is damaged in shipment, buyer/shipper is liable.
  • All returns are subject to 15% restocking fee

 

Warranty

Timepiece Perfection is not an Authorized dealer of any of the products we sell unless otherwise noted. All Watches will come with a 2 year warranty that mirrors the manufactures warranty.

This will cover anything other then damage to finish, crown and stem, crystal or glass, strap, and damage considered abuse. The warranty does not cover damage caused by wear and tear, and/or accidental or intentional misuse or abuse. This includes dropping, banging, or use past the manufacturer’s specifications.

Repairs must be done by Timepiece Perfection. Any watch that has been opened by any other source will be null & void.

All cost associated with return of the watch is the buyer’s responsibility.

 

Payment Options

Timepiece Perfection accepts payment in form of:

  1. Credit Card: VISA and MasterCard - (other fees may apply)
  2. In some cases we will accept Paypal.
  3. Escrow.com
  4. If you have any questions, please email us.

 

Shipping Information

  • Please contact us to confirm estimated shipping times